We are top leading no-win, no-fee housing disrepair experts that help tenants with housing disrepair claims.
If your council or housing association property has problems our housing disrepair solicitors and lawyers team are ready to help you with your housing disrepair claims.
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What is Housing Disrepair?
Housing disrepair means a rental property that requires repair to make it a suitable and safe shelter for tenants to live in. If you are living in a rented residence, your landlord should provide you with these facilities by law:
The house you live in is in good condition internally and externally.
Free from damp and mould
Be in good structural repair
The drains and gutters of the house are clean and working
Proper and working heating and electrical system, i.e., boiler, electrical, wires, etc.
House should have safe access to electricity, gas, and water
Proper and working sanitation facilities, i.e., toilets, basins, sinks, etc.
It must be free from any leaks and water damage.
It must also be free from vermin or insect infestation
If the landlord fails to fix the disrepair within a reasonable time after the issues are reported by you, then you can make a claim. The reasonable time allowed depends on the severity of the disrepair.
The landlord is responsible for the housing disrepair, whether you are a social tenant living in a housing association, a council-owned property, or in a private house with a private owner. No one needs to live or accept the poor condition of their house.
The Homes (Fitness for Human Habitation Act) mean that a repair is now a contract and that any contract violation allows the tenant to take legal action.
First, you should always inform your landlord about the problems in your property. If any maintenance or repair problems are needed, and/or as a result, your home becomes in disrepair, unsafe, or unfit to live in, you may be eligible to claim for housing disrepair. Our team of expert housing disrepair solicitors and lawyers are always here to help you on a no-win no-fee basis.
Any other damage to your property no matter how minor
Can You Get Evicted From the Property for Making a House Disrepair Claim?
Absolutely not, as long as you are still fulfilling your obligations under the tenancy agreement, i.e. keeping up with rent payments. If you keep up payments on your end of the tenancy agreement but your landlord fails to keep up their end of the agreement by not making the necessary repairs then this will significantly strengthen the claim you make.
As a tenant, you should report the issue to your landlord straight away. If you have already done this and your landlord has not responded to you or arranged for the repairs within 2-3 months then you are well within your rights to make a housing disrepair claim.
Housing Disrepair Compensation Claim
No one needs to accept a non-standard residential house. As a tenant living in a rented residence, i.e., if you’re a social tenant residing in either a housing apartment or council-owned property, or a private tenant with a private landlord, you have a right to live in a property free from any issues of disrepair.
You have a legal right to claim compensation for the property damaged by any housing disrepair. Under the Landlord tenant Act 1985, your landlord needs to keep your home safe and habitable, and this is a term of your tenancy agreement.
Your tenancy agreement outlines the essential responsibilities of you and your landlords. Your landlord is responsible for ensuring you that your property is free from any disrepair issues (as long as you have informed the same to them).
We continuously encourage tenants to first talk with their landlords before claiming compensation, you should report any issue on your property to your landlord and give them reasonable time to act before considering any claim against your landlord.
If you have reported the disrepair problem to the landlord, and the landlord has failed to fix the repairs to the property. Then you can claim compensation for his negligence. You do not need to compromise your living standards and health. Our specialist Housing Disrepair Solicitors team is here to help you in this regard.
Use our free housing disrepair calculator to check the compensation amount, it gives you an estimated idea about your compensation amount.
If your landlord has failed to repair within a reasonable time they may be in breach of the following as per your tenancy agreement:
Breach of the repair obligations in the contract;
Breach of section 4 of the Defective Premises Act 1972;
Breach of section 11 of the Landlord and Tenant Act 1985;
Breach of section 9A-10 of the Landlord and Tenant Act 1985 as amended by the Homes (Fitness for Human Habitation Act) 2018;
Breach of the common law duty of care to our client;
Failed to inspect and/or maintain the property;
Failed to carry out the repairs/or effective repairs even when on notice;
Failed to keep the property in good repair;
Find Out How Much Your Housing Disrepair Claim is Worth It With Our FREE Instant Claim Calculator.
If your landlord does not repair the disrepair issues of your property or does not respond to your complaints for issues, then you are free to claim compensation against your landlord.
The housing disrepair claim will enable you to force your landlord to do all the repairs within an agreed time and get you financial compensation for the inconvenience they have already caused you. You can also claim for any health issues, loss of belongings, and personal injury which may have been caused or made worse due to the disrepair of your home. Our Solicitors and lawyers are experts in housing disrepair claims and can get you the maximum compensation you are entitled to and make sure your house is fixed to a high standard.
Our specialist solicitors are different and really do care, we do not close your case following receipt of your compensation, we only close your file after all work is carried out to a high standard.
If you live in rented accommodation, you may be entitled to compensation. This can include a rebate on your rent or money to cover any inconvenience caused by the disrepair.
Going to court is the last resort, you should read up on and make sure you have followed the pre-action protocol for housing conditions in England. The pre-action protocol is the steps the court expects you have taken prior to attending court and guides you to what evidence will be required. At Tenant Housing Disrepair, we have studied the pre-action protocol and are experts in claims. Start your claim today.
You may be able to claim during or after the tenancy, but you must claim within 6 years from the date you gave notice to your landlord regarding the issue. Personal claim for injury must be made within 3 years of receiving notice.
It is essential to be aware that the owner of your property may not be held accountable for repair or maintenance issues if they arise from your failure to take care of the property in a timely or unreasonable manner.
A housing disrepair claim is more complex than you might think, this is due to the landlord putting forward a Defence to the claim (there are many Defences, one of them could be that the disrepair was due to your lifestyle and that you did not keep the tenant like manner) -or they may make a counterclaim (this could be for rent arrears or other breaches of the tenancy agreement). Therefore, we advise that you get assistance from a law firm experienced in doing housing claims.
We at Tenant Housing Disrepair provide a no-win no-fee service, so it won’t cost you a penny if you lose your case. If you win, we will only deduct 25% of the compensation awarded to you. For example, if you receive £1000, we will take £250 and you will receive £750. Please note if you show that the landlord was aware of the problem and failed to fix it within a reasonable time then on average you may be entitled to up to £4500 for each year you have been inconvenienced.
How Can You Make a Claim for Housing Disrepair?
Housing disrepair is complicated for an ordinary person; you need an expert solicitor or lawyer’s advice. If you want to make a claim, the first step is to hire an expert housing disrepair solicitor and tell him your situation they will then advise whether your case meets the claim criteria.
If you do qualify to make a claim you will be asked to complete a questionnaire with us, this will be about your entire house starting from outside your front door and walking through the whole house. The questionnaire is designed to get a full description of the disrepair type, the duration of the disrepair, the complaints you have made, the severity of the disrepair, the inconvenience each disrepair caused you, any loss of belonging, health issues, personal injury and any other factors historic or present which may help your case.
The second step is sending a letter of claim with a full description of your claim including any proof of images and proof of complaint you may have.
The third step is gathering evidence from your landlord in relation to your tenancy for the duration you were living at the property, this includes but is not limited to call logs and repair logs, reports, etc. We also agree with your landlord to send a single or joint independent expert surveyor to your property to schedule the disrepair in your property and the likely cause of it. The surveyor report is vital not only would it evidence if there is disrepair in your house it will also contain a schedule of work that is required at your property together with the expected time needed to carry out the repairs. Here we ask you to provide as much evidence as possible in order to prove your complaint.
In the fourth step, following receipt of all the evidence in relation to complaints made and the disrepair report, we will value the case and make a Part 36 offer to your landlord including the works required and the time they have to repair it. This is called the negotiation stage if they do not wish to enter negotiation they must still comply and provide us with their liability stance and/or any defence or offers.
If a settlement cannot be reached then parties may consider going to arbitration and if this does not work and as a last resort you may start court proceedings for a judge to decide the outcome of your case. You may wish to note any court proceedings take time and if your landlord wishes to take matters all the way to a hearing it can take up to 12 months before a trial date. In these cases, not many go all the way to trial and settle early on.
It is good to note if any of the steps above known as the pre-action steps are breached the tenant has a right to start court proceedings.
We are specialists in housing disrepair claims against local councils, local authorities, social housing, housing associations and claim against private landlords.
If you live in a rental property, you may be eligible to claim against your landlord for house disrepair. This can be due to damp, mould, leak, infestation, window/door issues broken/faulty electricity, heating or water supplies, other disrepair, unfit for human habitation, damaged belongings, health issues and inconvenience You can claim these damages and the cost of repairing your home.
Damage to your possessions can be caused by leaks, water or dampness, broken furniture, ruined clothes, damaged carpets and more. It’s essential to take pictures of the damage and keep receipts if you need to prove you are the owner of the items.
You can also claim for the inconvenience you have been subjected to due to your property being in disrepair. In addition to this, you can also claim for personal injury and/or health issues.
The compensation you receive will depend on the size and complexity of your case. However, awards usually come in the form of a partial rebate on your rent. On average up to £4500 each year.
To make a successful claim, you’ll need to demonstrate you have disrepair, you made a complaint about the repair needed and your landlord breached their duty of care by not fixing it. You will also need to demonstrate that your landlord’s breach of not fixing the disrepair has caused you inconvenience and/or health issues and /or loss of belongings.
Your compensation should cover physical and psychological injuries, out-of-pocket losses, and inconvenience.
Remember when you first notice any issue, you must notify your landlord. You can do this by either writing a formal complaint letter or emailing it and keeping evidence video and photo images of the disrepair and any response you receive together with your log of complaints.
What can I Claim for?
To put your property in a state of repair, you also have a right to claim some financial compensation. It is important to remember that your home and health are our primary concerns, so our main focus is to make your property in a habitable condition as soon as possible.
When making a claim, our housing disrepair team of solicitors will thoroughly investigate your claim against your landlord. If they consider you are entitled to compensation and the landlord is responsible for any type of disrepair at your house, they will force your landlord to carry out repair works within an agreed time and get you the compensation that you deserve.
The issues that make you able to claim are:
Inconvenience
Damage to Personal Belongings
Injury to health
Return of rent
Inconvenience
If you are not enjoying your property due to the inconveniences of housing disrepair, you can claim for the inconvenience/loss of amenities you have endured. Once again, the amount of compensation will depend on the severity and duration of the inconvenience. This inconvenience includes damage to property, infestations, leakage of water, etc
Damage to Personal Belongings
If your personal belongings are damaged or destroyed due to the direct consequence of the disrepair, you can claim the costs of replacing or repairing these items. For example, if your property has leaky roofs and pipes that destroy your bedding and curtains, you can claim compensation for their replacement cost. You should keep a record of damaging or destroying anything, and as your disrepair solicitor, their alternative costs can help you to claim compensation for this type of loss.
Injury to Health
If housing disrepair affects your health, such as cold, fever, or some other serious ailments like asthma, you can claim for the pain and suffering. The calculation for compensation depends on the seriousness of the injury (physical and psychological) you have tolerated. If your poor health has caused your absence from work, you can claim to pay for the loss of earnings.
Financial Loss
You can claim compensation if you are sick or injured due to any disrepair in the house and inability to attend your work and office, leading to your financial loss. Again, the compensation amount depends on how much of your home disrepair was.
Find Out if You’re Eligible to File a NO WIN, NO FEE Disrepair Claim Today
Do you rent a property with physical defects, such as leaks and mould on the walls and ceilings?
If so, don’t worry. Housing disrepair solicitors are here to assist you with getting the compensation that you deserve. We can help you with all of the below and more on a NO WIN – NO FEE basis.
Damp and Mould Issues
Leaking Ceilings, Roofs & Tiles Issues
Electrical Safety Issues
Heating System Issues
Pest Infestation
Rotten Windows and Doors Issues
Before Taking Your Landlord to Court, You Must have
Before taking your landlord to court, you will need to show that your landlord has violated his repair responsibilities. To do that, you must have proof that your landlord knew about the disrepair but refused to repair it.
Keeping Records
Tenants should keep their records of complaints. If you are contacting your landlord by telephone, you should keep a call recording and save the date and time of your call. And if you are reporting the issue via messenger, keep the messages.
Written complaints are often accessible to evidence. If you complain to your landlord in written form, either by email or by letter, then make sure you retain copies.
Photographs and Videos
Photos and videos can be excellent ways to document problems and can be used as proof to support your claim. If you are using your mobile phone to take photographs and videos, keep it in a specific folder for making a record. Take as many photos and videos as you disclose the time of your complaint.
Personal Belongings
If your personal belongings are damaged because of disrepair, make their photos a record. For example, the mould has damaged furniture, and you decide to throw it. It would help if you took photographs to use as proof. If you buy something to change the damaged item, then ensure you have receipts. You may be able to claim these items against your landlord.
Housing Disrepair Claim Cost?
Having a no-win, no-fee solicitor on your side, you can put your mind at ease when claiming housing disrepair. Here, you won’t need to pay a penny if we don’t win your case. We only take a small percentage of the money we recover for you if we win. With our experienced solicitors, we believe with our proven and trusted track record, we can get you the best possible result. Filing a house disrepair claim is free with no obligation of cost.
We send out an expert surveyor to your home to provide us with a disrepair report for free. if your landlord has neglected your disrepair issues, then our disrepair solicitors can help you to claim for the repairs. In addition to getting the necessary repairs, we can help you claim the compensation you deserve. Our housing disrepair solicitors will facilitate you with a free assessment before taking your claim on a no-win, no-fee basis.
How Much Compensation You Can Get for Housing Disrepair Issues?
The proportion of compensation depends on many conditions including:
Number of complaints made to your landlord- if you warned your landlord in written form, make sure you have a copy of the letter
Types of disrepair
How long in weeks have you lived in disrepair
The severity of disrepair
Room location of the disrepair.
Effect of that condition on your enjoyment of that room and daily life.
Effect of that condition on your health and the lives of your other family members.
It is essential that when we begin to take action on housing disrepair claims, you should mention any harm so that we have all the facts. You can claim your health loss due to house disrepair problems, but it is essential to prove the causes of defective health problems.
The standard formula that the courts adopt to work out disrepair value is:
Weekly rent x Weekly duration of disrepair x Severity of the disrepair = £Compensation awarded.
For ‘inconvenience or Suffering.’
You will be compensated for ‘pain, suffering, and loss of amenity for the inconvenience and discomfort caused by living in a disrepair property.
It is often calculated in terms of your rent. Basically, you get a percentage of your fair rent for the period you have to stay within disrepair (limited to more than 6 years).
It doesn’t matter if someone else pays your rent (e.g., if you are in receipt of Housing Benefits); this is just a way of calculating how much compensation you may be entitled to.
It doesn’t matter if someone else pays your rent (such as if you are in the receipts of housing benefits); this calculates how much you have paid.
Your percentage will depend on how severely your property is in disrepair. There is no rigorous and sharp rule; it will be decided by comparing you to the past.
For Damaged Property/Belongings
If your belongings are damaged due to disrepair, for example, water leakage that causes dumps and mould, you will be compensated for this loss. Usually, you will not be awarded an alternative price for this item, but an amount will be paid to compensate for this.
This amount will also depend on the evidence you can provide. If you do not have proof, you can still be given something, but it is unlikely, and in any case, it will be less if you provide the evidence.
For Any Additional Expenses
Suppose you want to raise additional expenses due to the disrepair, for example, heating costs due to poor thermal performance of failed glazed units. In that case, you can be compensated for this loss. The amount you receive will depend on the evidence you can provide.
No Win No Fee Housing Disrepair Claims
Our services are on a No-Win No-Fee basis. We understand that claiming housing disrepair against your landlord is intimidating with the worry of potential outcomes and therefore we are here to assist you all the way from inception to conclusion.
We know that paying for a civil claim affects your finances, so here we offer you a No Win No Fee. Our services are free of cost. you do not need to pay a single penny.
It is worth remembering that the period of the lack of housing disrepair claims is six years. You can make your claims for compensation at any time during this period. But it is good to do it as earlier as possible and whilst you are still in the property.
We are always here to reply if you have queries regarding the No Win No Fee housing disrepair claim. If you want to know how it works, please do not hesitate to contact us, we are always happy to discuss the process.
We know it is hectic for you to look for a housing disrepair solicitor and arrange fees for a claim. But here we will provide our best services with no fee.
Landlords Have a Duty to Keep Your Home in an Adequate State of Repair
If there are defects that are more than cosmetic then you can expect it to be rectified within a reasonable timeframe which depends on the nature of the disrepair. If this does not happen then you are entitled to make a housing disrepair claim which can include the following:
The cost of rectifying the problem
Additional damages for inconvenience, suffering and discomfort,
Any personal injury that was caused by the disrepair, for example, issues with breathing and skin conditions.
How Our Housing Disrepair Solicitors Help You?
Our housing disrepair solicitors have handled cases where tenants have been dealt with unfairly and misinformed of their rights by their landlords. We are authorized and regulated by the solicitor’s regulation authority (SRA).
Our team of expert solicitors will help you with your claims and always strive to achieve higher than expectations. Our house disrepair Solicitors have fantastic 5-star google reviews and are trusted on trust pilot by our clients.
When you contact our solicitors team, they will deal with your case step-by-step as per the pre-action protocol but at all times being proactive and not reactive to come to an early solution and settlement.
Send a Letter of claim and request your tenancy file from the landlord
Instruct Expert Surveyors to provide a disrepair report with a schedule of work required
Review all evidence and take further instructions from you.
Value your claim, make offers on your instructions, and propose works to be completed
Negotiate a maximum settlement and an agreed time frame for the repairs to be done.
If the Landlord breaches the pre-action protocol or we cannot come to any agreement with the Landlord we will start court proceedings.
Why Choose Our Housing Disrepair Solicitors
Our housing disrepair solicitors have great experience in housing claims and claimant and defendant litigation work.
Our team of solicitors have recovered thousands of compensation for their clients. Our team of expert lawyers have fantastic 5-star google reviews and they are trusted by their clients.
We’re proud to be independent
We’re more than qualified
Specialist solicitors in housing disrepair
We’re easy to talk to
We would never confuse you
We don’t take on too many clients
Our No-win No-fee solicitors, do it right, work well with others and take the lead.
ebony ekwe
2023-01-17
"SLS Solicitors provided thorough assistance in my housing disrepair case and achieved a successful outcome for us. Several law firms, if not many, in a toxic region wouldn’t take on this case. Toxic, as in, unpurposeful and health hazardous until I recollect Justin Bieber’s PURPOSE album. Did my research again, discovered SLS and left it to a responsible team. Not religious fanatics, displaying unity in progress for themselves.
Maryann Anandrajah
2023-01-03
All the staff from beginning to end were friendly, helpful and efficient. I would highly recommend SLS solicitors for housing disrepair to anyone who feels like their landlord are not listening to your housing problems. SLS have resolved and managed to get a settlement agreed within two months from when I contacted them. I was so frustrated with my landlord for the past seven years I have had problems with leaks and damages. They weren’t willing to resolve the ongoing problems until SLS got involved. Now my repair are being dealt with and I received compensation for the stress they caused which I really wasn’t expecting. THANK YOU SLS, Rebecca and the team!! I am encouraging others tenants in my building to contact SLS.
Shadi Shambayati-Ghajar
2022-11-28
Highly highly recommend working with these guys if you’re a tenant that needs representation and/or legal advice. Sheik and his team provided thorough communication and reassurance with my claim- thank you!
Talisha Deans
2022-11-28
Rebecca Barnes has been amazing through the whole process in dealing with my case, even when it was over she was still very helpful in continuously pursing my case
Ruth Swain
2022-11-24
Ashley was very efficient, friendly, gets the job done. Highly recommended
خالد الحميد
2022-11-07
I have found SLS to be utterly professional and they have resolved my issue i want to thank all the members of the SLS team in general, especially Soliciter Rebecca
natisha antionette
2022-10-18
First of all I would like to say how fantastic SLS solicitors are and if you are looking for a solicitor that will have good communication and are reliable i will say look no further!! From the moment I found SLS solicitors on Google i new they was the right company that will help me sort out my housing situation. Rebecca and her colleagues are fantastic and had explain every thing to me step by step and always kept me updated..xx
patrick mahoney
2022-10-14
My experience with SLSSOLICITORS was excellent Mr Eliot Galea and Rebecca Barnes were a very good team to have on my case, again thank you both. Patrick Mahoney
Michaela neale
2022-10-03
Would definitely recommend everything was sorted for me and very quickly very reliable and friendly staff also
Find Out How Much Your House Disrepair Claim is Worth With Our FREE Instant Claim Calculator.
Yes, you can, if the mould and damp are due to a defect in the structure of your home externally and internally such as water coming from the outside through cracks in walls, roof, windows or doors. It can also be due to poor ventilation, plumbing problems, leaking pipes and most commonly raising damp from the ground floor upwards. Damp and mould are in fact a very common problem that is claimed very often.
Yes, damp and mould can cause a variety of health issues such as respiratory difficulties and infections, asthma, and allergies and have an adverse effect on your immune system. If you have been living and exposed to a high level of damp and mould this may have reduced your lung functions and caused you chronic health conditions such as asthma. Seek medical attention immediately.
No, you can not. We strongly advise against this because even though your landlord may not be fulfilling his duties under the tenancy agreement, you still need to fulfil your duties as a tenant. Being in arrears or being obstructive could give your landlord the opportunity to make a counterclaim against you and/or a defence to the disrepair claim.
We get to work. We will make the claim for you and send a formal letter of claim to your landlord and keep you updated along the way. We will force your landlord to carry out the repair work and get disrepair rectified within an agreed timeframe and to a high standard. We will also get you compensation for the inconvenience caused, and any effect on your health and recover any loss of belongings and earnings.
Yes, if we can prove that there is disrepair in your home; that you have complained to your landlord; and that they have failed to act in a reasonable time then you are entitled to compensation for that period until it is fixed.
Yes, the first call with us is free of charge. If we advise that you have a valid claim then we will take it on a no-win no fee basis, meaning our services will not cost you a penny. If you go on the success in that claim then we take only 25% of your compensation we recover for you. If we do not succeed then we both walk away empty-handed, but, crucially there will be no bill for you to pay.
Up to £10,000 in compensation- The level of compensation depends on the severity of the disrepair, your age, your health condition and how much it disrupts your daily life; how long the problems have been going on for and the amount of rent that you pay. The disrepair would be fixed by someone who is suitably qualified to carry out those repairs.
No, your landlord cannot punish you for bringing a claim against them, especially one that is justified. If they try to evict you then it will most likely be classed as a revenge eviction, which is unlawful and will make any eviction notices the landlord serve on you to be invalid/void. If they harass you we will add this to your compensation claim and it may amount to a criminal offence and be reported to the police.
Writing is the best method. Before you make a claim you should have already notified your landlord of the issues you are facing. If they have not acted in good time then come to us and we will advise you on making a formal claim, which we will do on your behalf and under your instruction on a no-win no fee basis.
Yes. If it is caused by a defect in the structure or other disrepair which your landlord is responsible for, then yes it is. If you are unsure contact us to discuss your situation and we will assess whether or not it is likely to defect your landlord is responsible for.
Simple – call or email us and we will go through the details with you and make the claim on your behalf. We are here so you don’t have to worry about the process and we believe that no one should live in a non-habitual home.
We have helped thousands of clients. We will go through the formal process of making a claim which will include notifying your landlord of the claim and arranging a free expert surveyor to assess your home and report on their findings. We will then ask your landlord to repair your home using the schedule of work reported by the expert within an agreed time and get you maximum compensation.
Not a penny. We run your claim on a no-win no fee basis so it will not cost you anything. We only take 25% of whatever compensation we recover for you. You won’t have to pay if we are not successful.
You don’t pay a penny if you lose. The official name for this is called a “conditional fee agreement” (CFA). This means that we do not charge you for the work that we do. If we are successful we deduct 25% of your compensation for our success.
The level of compensation depends on the severity of the disrepair and how much it disrupts your daily life; how long the problems have been going on and the amount of rent that you pay.
This will be in your tenancy agreement but in short, the main ones are to pay your rent and to treat the property in a “tenant-like manner”. Please see below for further details on what this means.
Put simply that means looking after your home like anyone would. This includes making sure you are using the heating when it is cold and making sure you ventilate the property to avoid the build-up of excessive moisture. Other more obvious things include not deliberately damaging fixtures and fittings. If you have disrepair that is caused by yourself then you cannot make a claim for it.
As a tenant, you are responsible for any damage that you, or your family or your guests cause. For example, damage to your own furniture, or damage that you caused doing DIY, such as drilling through a water pipe or electrics. Whether you damaged something accidentally or deliberately you are generally responsible for it.
No. You cannot refuse access if your landlord has given you reasonable notice of that access in line with your tenancy agreement. You should not do anything that will make you look obstructive.
Not only If you caused the disrepair then yes. If not then you should first report it to your landlord and let them fix it, especially if it is an emergency but if you do make sure you keep all invoices, images and videos and do not forget to report to your landlord and give a reasonable time to respond.
No. We would not recommend ignoring issues as they will most likely get worse and cause bigger problems and health issues. It is best to notify your landlord of any issue when you come across them and your GP in relation to health issues.
Keep copies of all the complaints you make to your landlord and their responses. Take clear photos and videos of the disrepair. Keep chasing you landlord for updates and give then update when conditions reappear or get worse.
The inconvenience, distress and loss of enjoyment of your property, can even include embarrassment. You can also claim for loss of belongings, any health issues, or harassment that is directly caused by or linked to the disrepair of your home.
Damp and mould can cause serious health and structural problems in a property. If your landlord is responsible for fixing the issue and they have failed to do so, you may be entitled to compensation.
Document the issue, make a claim to your landlord or the courts, and get our experts advice. Your landlord is responsible for providing a safe and habitable living environment, and compensation may be due if they have failed in this obligation.
If you are a tenant and experiencing leaks in the ceiling, roof or tiles, it is likely that your landlord is responsible for fixing the issue. A leaking roof or ceiling can cause significant damage to a property, including water damage, mould growth, and even structural damage. If your landlord has failed to address the issue and you have suffered loss or damage as a result, you may be entitled to compensation.
To claim compensation, you should document the issue, including any damage or loss you have suffered, and take photos or videos to demonstrate the extent of the problem. You can then make a claim to your landlord or the courts.
Living in a property with structural defects can be a serious safety risk. If you are a tenant in social housing and your landlord has neglected to repair such defects, resulting in an unsafe or unhealthy living environment, we are here to assist you.
Our team of housing disrepair specialists can help you claim for the necessary repairs and compensation if your landlord has failed to address the structural defects even after being notified of the issue.
We operate on a no win, no fee basis for all social housing disrepair claims, ensuring that you have access to legal assistance without incurring any upfront costs.
If you are experiencing disrepair issues in your home, don't hesitate to reach out to us to see if we can help.
Under the law, your landlord is responsible for ensuring that your rental property is properly maintained. This includes addressing any pest or vermin infestations that may arise, as these can pose serious health and safety risks.
In some cases, the landlord may be held liable for the infestation if it was caused by a pre-existing disrepair issue, such as a hole in the building that the landlord failed to repair. However, if the vermin were present when you moved into the property, the responsibility may fall on you as the tenant.
It's crucial to report any pest or vermin issues to your landlord as soon as possible and to keep detailed records of all communication regarding the matter. This includes any letters, texts, or emails exchanged between you and your landlord, as well as notes from any phone or in-person conversations. Gathering photographic evidence of the infestation can also strengthen your case.
Remember that as a tenant, you have the right to a safe and habitable living space, and your landlord is obligated to take action to address any issues that may arise.
As a tenant, you have the right to expect that your landlord will keep the heating and hot water system in good condition. This includes ensuring that the boiler is checked regularly and a gas safety certificate is produced at least once a year.
If you report a fault with the heating or hot water and you are left without either, your landlord is expected to rectify the problem within a reasonable timeframe, typically within a few days. Failure to do so could result in you being entitled to compensation for any inconvenience caused by your landlord's failure to comply with their legal obligations.
In addition to claiming compensation for any inconvenience, you may also be able to claim for any additional costs incurred as a result of the disrepair. For example, if you have to spend extra money on heating due to the faulty system, you may be able to claim this back from your landlord.
It is important to remember that as a tenant, you have certain rights and responsibilities, and your landlord has a legal obligation to ensure that the property is kept in a safe and habitable condition. If you have any concerns about the condition of your heating or hot water system, you should contact your landlord immediately.
Poorly maintained home can cause physical or mental health issue to you and your family. The Disrepair can cause a direct injury, a direct health issue or exacerbate an ongoing condition. A gas leak, water leak, mould, damp, a broken step or a vermin/ mice infestation are all examples of disrepair that can cause health issues to you and your family . If you or members of your family have suffered from any health issues as a direct result of the poor conditions in your home, we want to help you.
You deserve to be happy and healthy in the place that you live, your health is paramount and at times you may not be sure if your health is affected, Our experts can help.
